Account and product support
For questions about an account, billing, setup or a product issue, email support@boxrouter.ai. Include the page or API operation involved and a request ID if one is available. You can also use the product feedback form for bugs and suggestions. Do not include API keys, provider credentials, payment card details or private workload content in a support message.
Security reports
Report a suspected security vulnerability to security@boxrouter.ai. Share enough detail to help us understand the affected BoxRouter service or endpoint, but do not send credentials or data belonging to another customer. Review the Security page for the service's security information.
Privacy requests and company address
For a privacy question or a request about personal information, email privacy@boxrouter.ai. BoxRouter, Inc. is located at 3790 El Camino Real, Unit #658, Palo Alto, CA 94306, United States. Review the Privacy Policy for information about personal data and the Security page for security reports.